Contact

Let’s talk about your next card.

Our support team helps with orders, delivery and fiat payments.

Your order

Include your order number and we help with delivery, tracking or anything about your card.

Paying in fiat

Crypto is our primary payment route. Want to pay in a traditional currency? Tell us which card you want and we arrange the payment. Your card ships the same day, 1 to 2 hours after payment.

Looking for a grail

Tell us the Pokémon, set, edition and grade you are after. New cards arrive in the gallery regularly.

Visiting our vault in Japan

Collectors are welcome to visit our main vault in Japan and choose cards in person. Because the vault has been the target of more than 30 attempted break-ins since it opened, visits are arranged by appointment only. Before a visit is confirmed, we ask for a minimum of 30 days of conversation with our Japan manager, including two phone calls and one video call over Zoom. This lets us welcome serious collectors safely.

Everyone is welcome, regardless of ethnicity, gender or age. Visitors under 18 must be accompanied by a parent or guardian. To start the conversation, write to hello@stolenpokemon.com.

Contact form

The form below is a preview and does not send messages yet. Write to us directly at hello@stolenpokemon.com.

Email: hello@stolenpokemon.com. Headquarters: Tokyo, Japan.